Xero Sustainability Profile

Xero operates sustainably, respecting the planet, and supporting our communities and our people to thrive

We’re committed to acting with integrity and authenticity and to be transparent about what we do and how we do it.

Fundamental to our culture is that our people believe in our purpose which is to make life better for small businesses, their advisors and communities around the world. The power of this purpose cannot be overstated. It provides a unifying energy that brings our people, our partners and our customers together to do their best work, and collectively we achieve great things. 65% of our people consider sustainability so important that they’d consider leaving Xero if we didn’t live our sustainability commitments through our actions, and more than three quarters of our people were attracted to working at Xero because of our commitment to sustainability.

At Xero, we think about sustainability in terms of four pillars:
- The Xero Way: Being a responsible business wherever we operate
- Our people: Creating a workplace where top talent has a sense of belonging and can do the best work of their lives
- Our partners and communities: Amplifying our positive impact by providing sustainability solutions for our customers
- Our environment: Minimising our environmental footprint and growimg our business as the climate changes

Key milestones
- Since FY20, we have been certified carbon neutral by the Australian Government’s Climate Active program and offset 100% of our carbon emissions with nature-positive investments, including in biodiversity conservation.
- In FY22, we set climate targets aligned with climate science across our Scope 1, 2 and 3 emissions.
- In FY23, we launched the Xero Beautiful Business Fund, which provides grants for small businesses to take the next step in innovating for sustainability, connecting with community, or investing in upskilling and technology
- In FY24 we partnered with Sumday and Greenly to bring high-quality carbon accounting solutions to Xero customers around the world

What’s next?
As a SaaS business, with a carbon footprint heavily weighted towards Scope 3 (98%+), we’re exploring new and innovative ways to invest in decarbonising our supply chain and our key sources of Scope 3 emissions.