felix mobile Sustainability - SustainabilityTracker.com

Our mission is to inspire a better mobile industry; one that’s great for people and the planet. • Certified carbon neutral by Climate Active • One tree planted for every month you’re with us through One Tree Planted • The first telco brand in Australia to be powered by 100% renewable electricity • Partner with MobileMuster to support the reduction of e-waste, helping our customers recycle pre-loved mobile phones in a few easy steps • A member of 1% for the Planet, helping fund environmental organisations who protect our environment • Offer the option to switch to felix with an eSIM with 35% less plastic year on year

felix gains product certification with Climate Active

felix is proudly certified carbon neutral by government-backed initiative, Climate Active for their product - including their business and support services. This Climate Active Product certification covers access to the mobile network for felix customers. It also includes the operation and maintenance of the mobile network and the production, distribution and end-of-life for the SIM cards which are used by felix customers to access the network. South Pole worked with felix to become certified carbon neutral under the Climate Active program and felix mobile was certified in October 2020.

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Evidence

felix gains service certification with Climate Active

felix mobile is certified carbon neutral by government-backed initiative, Climate Active for their business and customer support services, as well as its mobile network and SIM card products. Certified in October 2020.

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Evidence

Certified Carbon Neutral

felix mobile is certified carbon neutral by government-backed initiative, Climate Active. Our phones might look cute and clean but the data centers and network that drive them use electricity that causes carbon emissions. At felix, we buy renewable electricity in Australia to cover the power used in providing our service, and invest in certified carbon offset projects to offset all other emissions. All of this is certified through the Climate Active initiative, a partnership between Australian government and businesses. felix is a business owned by TPG Telecom Limited. Together we have an ongoing focus on the energy efficiency of the mobile network and undertake various initiatives to reduce energy usage such as: - Installing passive fan-cooling systems to keep network equipment cool and reduce our reliance on energy-intensive air conditioners. - The installation of hundreds of energy ‘smart meters’ to better understand and manage energy use. - Working with network partners to install more efficient equipment and using innovative network site design to improve energy performance.

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